Registration URL Redirects to Home Page

The user will be redirected to the site home page instead of the intended registration form if you are copying the Registration URL destination link and not the actual Registration URL itself.

If you click or navigate to the Registration URL, you will see that the URL itself actually changes when it gets to its destination. This destination link cannot be used to direct users to a register form.

You must use the exact Registration URL from the Membership Levels. It needs to be copied from the Levels tab exactly as it appears.

registration-url-01

Sequential Upgrade – Set Specific Calendar Day / Date And Time

The recent versions of WishList Member include an option in Sequential Upgrade functionality that lets you trigger the upgrade on a specific date and time.

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So you can set the members within a membership level to be Added or Moved to another membership level on a specific calendar date at a set time.

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Charging Tax For A Membership

WishList Member does not process any payments as that is handled by the chosen integration with an online shopping cart.

So the charging of any taxes would also be handled by the chosen online payment processor.

We recommend you contact the payment processor you will be using and ask them what options they offer for taxes.

Renew Before Membership Level Expires / Uncancel

If a member is within a membership level that is set to expire (the Length of Subscription has been set for the membership level) then the member cannot renew their membership before the membership level expires.

This is because they are still an active member until the subscription runs out.

Once the membership level expires, the member can then use the Existing Member login option on the registration form to re-register.

Note that if there is a Length of Subscription set for the membership level then the Un-Cancel on Re-registration option should be turned on for that membership level if members are allowed to re-join the membership.

This allows members to be able to re-register once their membership expires.

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After Login Redirect Controlled By A Theme Or Another PlugIn

Some themes and some plugins include their own login redirect rules.

These login redirect options that exist outside of WishList Member can sometimes take priority as the site login redirect.

In the latest versions of WishList Member (2.8 and higher) we made the login redirect compatible with other plugins and themes. In the past WishList Member would not allow for other site login redirects to take priority, but after some compatibility changes made to WishList Member this has been adjusted.

There is a setting in WishList Member (2.8 and higher) that will allow for the original login redirect functionality to be turned on. This means it will not allow other plugins or themes to take priority over login redirects.

The setting is under Settings > Configuration > Miscellaneous section and is named “Allow WishList Member To Handle Login Redirect:”

wlm-handles-redirect-01

If this option is set it to “Yes”, this will mean that WishList Member will fully control the login redirects.

Cancel A Member

You can cancel the membership level for a member in the Members tab of WishList Member.

You can click the check box beside their username and then select “Cancel from Level” from the Select an Action drop down.

You can then select the Level you want to cancel from the corresponding drop down that appears and then click the “Go” button.

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Note that this will cancel the membership level of that member. It will not cancel any payments that may be tied to that account.

If there is a recurring payment tied to that member account you will also need to cancel the payment at the payment processor.

Responsive / Mobile Friendly

The only aspects of WishList Member that responsive web design would really have an effect on are the registration forms and those have been taken into account.

The latest versions of WishList Member (2.8 and higher) are responsive ready.

Also, the rest of the front-end responsiveness for a site will typically be based on the theme.

Upsell

You could consider adding an Upsell option on your After Registration page.

The After Registration page appears only one time (right after registration) and then cannot be seen again.

You could add an Upsell option on this After Registration page. Basically, you could add a purchase button that would allow the member to join an additional membership level.

They can then use the Existing Member Login option on the Registration form once they have paid for he Upsell.

There is an option on the Registration Form that allows existing Members to simply login after they have paid to upgrade or gain access to an additional Membership Level.

This can also be done for free membership levels as well.

A user can click on the Payment button to upgrade/purchase additional Membership Level and then sign in using the “Existing Member” login INSTEAD of filling in the Register Form.

If the membership level is free, then the member can just use the “Existing Member” login option on the registration form without needing to pay.

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You can create a payment button that allows people to sign up for the Membership Level and IF those people are already members of another membership level, they can use their already existing User Account.

The same applies to a free membership level except that they don’t need to purchase first.

Also, be sure that the “Disable Existing Users Link” option on the membership Level is not checked. If this setting is checked, it removes the option for Existing Members to Login.

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WordPress.org and WordPress.com

WishList Member is a WordPress plugin so it needs to be installed onto a hosted site running WordPress in order to function.

WordPress.com does not allow for plugins to be installed so you would need to download WordPress from the WordPress.org site and install that onto a domain that you own.

WordPress.COM and WordPress.ORG offer different options.

You can download WordPress from the WordPress.com site.

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You would also require a hosting account (a place to house your site).

Once you have downloaded WordPress and installed that on your domain (housed on your hosting account) you can then install the WishList Member plugin (and any other plugins you would like to install).

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If you have any specific questions about downloading or installing WordPress, you can contact their support team.

Edit User / Member Profile

WishList Member uses the WordPress database to create member access so a member account is based on a WordPress user account.

This means the member can use the WordPress profile section to adjust their account (password, etc.).

Some site owners may want to edit the look of this WordPress section.

You would need to look into available plugins that will allow you to edit the WordPress profile section as that cannot be changed in WishList Member.

You can look for a plugin that can handle this in the WordPress plugin directory.

http://wordpress.org/plugins/

As a quick note, there is a plugin called “Theme My Login” that may provide this functionality.

http://wordpress.org/plugins/theme-my-login/

Note: We did not develop this plugin so we cannot say for sure if it will handle this task.

Custom Post Types Protection

The Custom Post Types option can be set in the Settings > Configuration > Custom Post Types section of WishList Member.

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Registration Form Layout – Legacy or Improved

There is an option in the latest versions of WishList Member that allows you to use the Improved or Legacy Registration Form Layout.

This can be set in the Settings > Configuration > Miscellaneous section of WishList Member.

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Registration Page – Add HTML Code to Header / Footer

The registration page for each membership level can be customized by adding HTML before and/or after the form in the Settings > Registration Page > Header/Footer section in WishList Member.

Select the desired membership level and enter the HTML in the field(s) provided.

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Registration Mergecodes

WishList Member includes the capability for you to insert a registration form through the use of a Mergecode in any page/post.

Note that Registration Mergecodes are typically used for free membership levels as paid membership levels include registration forms created during the integration process. Once this code is placed on a page or post, anyone who sees that form can register.

There is a Blue WishList Member button that appears in the Page/Post editor which allows you to insert the desired Mergecode or Shortcode.

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You are able to select the Membership Level and and Insert the code into the page/post.

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Here is an example of how the codes will appear in the admin section of a page/post once they are created and inserted. Note that the codes will display the corresponding information on the live site.

This example uses a Membership Level named Bronze.

[wlm_register "Bronze"]

Ismember and Nonmember Mergecodes

The Ismember and Nonmember mergecodes can be used to display content only for members or only for nonmembers.

There is a Blue WishList Member button that appears in the Page/Post editor which allows you to insert the desired Mergecode or Shortcode.

blue-wlm-icon-mergecodes-01

Here is an example of how the codes will appear in the admin section of a page/post once they are created and inserted. Note that the codes will display the corresponding information on the live site.

Ismember: Use [wlm_ismember] your text goes here [/wlm_ismember] to display text for members only.

Nonmember: Use [wlm_nonmember] your text goes here [/wlm_nonmember] to display text for non-members only.

Adult Sites – Support Information

While we prefer that WishList Member not be used on adult sites, we realize that we cannot dictate the use of our software. However, please be aware of our support policy when it comes to these types of sites.

Each purchase of WishList Member includes a support plan and that support is handled by a team of individuals. While some people are comfortable dealing with these types of sites, others may not be so comfortable and we prefer not to force our team members to work on something that makes them feel uncomfortable.

This means it can be a bit difficult when it comes to providing support for pornographic sites or when sites include explicit nudity if our team needs to investigate the site by checking settings and viewing its content.

We reserve the right to refuse support if we feel the site is of an adult nature.

Back Up – Translated Language File

Extensions/Language Files may be deleted during an upgrade/upload based on how your FTP program handles the upgrade/upload process.

Different FTP programs handle this differently. We recommend you backup your WordPress database including any existing extensions and any language directories (if you use different languages on your site) before you upgrade WishList Member.

For example, say you copied your translated file into WishList Member “lang” folder. If you delete WishList Member, you will delete that folder too.

So you will want to make a copy of WishList Member “lang” folder and copy it back to same place after upgrade. Note that this is typically only needed if you upgrade in the WordPress admin area.

If you use FTP to upgrade then you can overwrite the new WishList Member over the old WishList Member folder and lang folder will remain untouched.

All that being said, we highly recommend you do a full back up before you upgrade just in case.

License Deactivation / Reset

A WishList Member single site license can be used on one URL at a time. If a message appears saying it can only be used on one URL that typically means the URL was adjusted (www added or removed, http or https added or removed, sub-domain or sub-folder change, adjustment at the server level, etc.)

You can reset the license or activate another URL by deactivating the currently activated URL and then re-activating the URL or activating a new URL.

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The license can be deactivated by using one of the two available methods.

1. WishList Member Dashboard

There is an option to deactivate on the bottom of the Dashboard section.

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2. Customer Center

We have implemented a method to allow for Customers to control and deactivate their licenses through the Customer Center.

You can feel free to login to the Customer Center and then click on the “My Downloads” link

Here is a Screenshot of where that will appear once logged in. Click on the “My Downloads” option to view your License Info and Activated URL(s).

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Then you need to click on the + symbol to view your active URLs:

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You can then view your active URL(s) and can deactivate.

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You can use the link below to login to the Customer Center:

//customers.wishlistproducts.com

If you have lost or forgotten your Customer Center access, please use the “Lost your Password” feature to reset your password.

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NOTE: You will want to back up your entire WordPress site before any deactivation, upgrades or uploads. You want to have a complete copy of your site so that you can always revert back if you have issues. This is a good idea whenever deactivating, upgrading or uploading any plugins.

NOTE 2: Only For Those Who Use Extensions/Language Files. Extensions/Language Files may be deleted during an upgrade/upload based on how your FTP program handles the upgrade/upload process. Different FTP programs handle this differently. We recommend you backup your WordPress database including any existing extensions and any language directories (if you use different languages on your site) before you upgrade WishList Member.